Hertfordshire Privacy

1. Information We Collect for Hertfordshire

Hertfordshire collects and processes several types of personal information, including:

2. How Hertfordshire Uses Your Information

Hertfordshire uses your personal information for the following purposes:

• Service Delivery (Hertfordshire Contracts):
  • Processing and managing your vehicle rental bookings and agreements in Hertfordshire. Verifying your identity and confirming you meet our rental requirements. Coordinating vehicle collection and return arrangements. Processing payments and handling deposits and charges.
• Hertfordshire Customer Communication (Legitimate Interest/Contract Performance):
  • Sending Hertfordshire booking confirmations, updates, and rental information. Responding to Hertfordshire inquiries and providing customer support. Notifying you of changes to Hertfordshire services or policies.
• Hertfordshire Marketing (Consent/Legitimate Interest):
  • Sending promotional offers, newsletters and service updates about Hertfordshire where you have given consent or where we have a legitimate interest. You can opt out at any time.
• Hertfordshire Service Improvement (Legitimate Interest):
  • Analyzing website usage in Hertfordshire to improve user experience and functionality. Conducting research to develop our vehicle fleet and services across Hertfordshire.
• Legal Compliance (Hertfordshire Obligation):
  • Meeting Hertfordshire legal, regulatory and tax obligations. Preventing fraud and protecting service security. Resolving disputes and applying our terms within Hertfordshire.

3. Hertfordshire Information

Hertfordshire may share your personal information with:

• Hertfordshire Providers: Third-party companies that help Hertfordshire deliver its services, such as payment processors, IT support providers, and maintenance contractors. These providers are contractually obligated to protect your data.

Hertfordshire does not sell your personal information to third parties for marketing purposes.

4. Hertfordshire Data Security

Hertfordshire applies suitable technical and organisational measures to protect personal information from unauthorised access, alteration, disclosure or destruction. These measures include encryption, access controls, secure servers and regular security assessments. Nonetheless, no internet transmission or electronic storage can be guaranteed to be completely secure.

5. Hertfordshire Records

Hertfordshire retains your personal information only for as long as is necessary to fulfil the purposes for which it was collected, including meeting legal, accounting, or reporting requirements. Retention periods vary according to the type of information and the processing context.

6. Your Rights in Hertfordshire

Under UK data protection law, Hertfordshire residents have the following rights:

• Right of Access — Hertfordshire: Request a copy of the personal information Hertfordshire holds about you.

To exercise these rights, please contact Hertfordshire County Council using the details below.

7. Cookies and Tracking — Hertfordshire

Our Hertfordshire website uses cookies and similar technologies to support your browsing, analyse site traffic, and personalise content. You can manage your cookie preferences through your browser settings.

8. Policy Updates for Hertfordshire

This Privacy Policy for Hertfordshire may be updated periodically to reflect changes in our practices or applicable law. Any updates will be posted on this page with a revised Last Updated date. We encourage you to review the policy on a regular basis.

9. Contact Hertfordshire

For questions about this Privacy Policy or Hertfordshire’s handling of personal information, please contact us: