Data We Gather

We gather and manage various types of personal information, including:

How Your Information is Used

Your personal information is utilized for these purposes:

  • Service Delivery in Hertfordshire:
    • We handle your vehicle rental bookings and agreements efficiently. This includes verifying your identity to meet our rental criteria. We also oversee the collection and return of vehicles. Additionally, we process payments and manage any associated deposits and charges to streamline your experience.
  • Customer Communication in Hertfordshire (Legitimate Interest/Contract Performance):
    • We send booking confirmations, updates, and essential rental details. We address your inquiries and offer customer support. We inform you about changes to our services or policies.
  • Marketing Preferences in Hertfordshire:
    • We may send you promotional offers, newsletters, and service updates based on your consent or our legitimate interest. Opting out is always an option.
  • Enhancing Services through Legitimate Interest:
    • Evaluating website interactions to refine user experience and site performance. Researching to improve our vehicle selection and service offerings in Hertfordshire.
  • Regulatory Adherence in Hertfordshire:
    • Adhering to local laws, regulations, and tax obligations. Preventing fraudulent activities and maintaining service security. Addressing disputes and upholding our terms and conditions.

Data Sharing Practices

Sharing Your Information With:

  • Local Car Hire Partners: We collaborate with third-party providers, including payment processors and IT support, to deliver our services. They are contractually required to safeguard your information.

We do not share your personal information with third parties for marketing.

Data Protection Standards

We take significant steps to safeguard your personal information from unauthorized access, changes, disclosure, or loss. This includes employing encryption, establishing access controls, using secure servers, and conducting regular security evaluations. Nonetheless, it is important to acknowledge that no method of online transmission or electronic storage can guarantee complete security.

Data Retention Policies

We keep your personal information only for the time needed to achieve the purposes for which it was collected, including compliance with legal and accounting obligations. The duration of retention may differ based on the type of information and the specific circumstances surrounding its processing.

Your Rights in Hertfordshire

Your rights under Hertfordshire data protection law:

  • Accessing Your Information: Obtain a copy of your personal information held by us.

Contact us below to exercise your rights.

Cookies and Data Tracking

Our website employs cookies and similar technologies to improve your browsing experience, assess site traffic, and customize content. You can control your cookie preferences directly in your browser settings, allowing you to adjust your privacy according to your needs while using our services in Hertfordshire.

Updates to Policy

We may revise this Privacy Policy from time to time to align with changes in our practices or applicable laws. Any updates will be displayed on this page, along with a new "Last Updated" date. We recommend reviewing this policy periodically to stay informed.

Contact Information

For inquiries regarding our Privacy Policy or data practices, please reach out to us:

Hertfordshire Car Hire Services
Gunnels Wood Road, Stevenage, SG1, Hertfordshire, United Kingdom
Contact Number:: 441438420132